Is Microsoft's Network Holding Up to the Increase in Daily Users?

Follow @gs_mcm   When you hear someone say that the connection to Microsoft 365 is "slow" today, what is the first thing that comes to mind?  The grammatical nature of such a statement leads you down a certain path.  Even though I

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Your Microsoft 365 Users May be Down. Or Not.

Microsoft has built what is arguably the most advanced network on the planet. It is truly a technological accomplishment. And yet Microsoft never set out to make the world’s most impressive global network, it was more of a necessity.  Some SaaS

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Goodbye 2020!

In years past, I have not put time into creating formal end of year write ups or reviews. I try to give positive feedback to people during the course of the year. And I try to take some time with family during the last few weeks of December. In a

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The Right IT and End User Monitoring Methodology Keeps You Safer

If you keep up with the news, you have undoubtedly read about the massive hack that happened against the US Government and multiple large enterprises.  The Orion Platform by SolarWinds was compromised earlier this year, allowing hackers to insert

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Your Microsoft 365 product is up, but is the Admin Portal?

Many of your users are now working remotely. As a Microsoft 365 admin, you probably are too. If Teams is down, you’ll know sooner or later. (Sooner, if you use TrueDEM® for Microsoft 365 remote monitoring!) But when do you find out that the

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Remote users need remote monitoring

You’ve got many employees working at home right now. Hopefully, the future will be brighter and many of these remote users will return to the office. Some enterprises have already declared that over half of their workforce will probably remain at

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The “reality” of synthetic monitoring

One popular category of Digital Experience Monitoring is labelled “synthetic monitoring”.  The term was first used when describing website development and testing. The usage has since expanded..  Here’s are some interpretations:

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New Teams features need a new way of monitoring

The new Microsoft Teams meeting “pop-out” feature in is a welcome add-on. Opening a second window for the Teams meeting makes it easier to use multiple Teams options at once. It’s especially handy when using multiple monitors. Now you can

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