Managing Work From Home (WFH) Users on Microsoft 365

TrueDEM by Perfrax is the ONLY product designed to support work from home users of Microsoft Teams and Office 365 / Microsoft 365. Watch our 2 minute video to learn more about our capabilities and how we can help you.

Microsoft Office 365 Monitoring Integration with Prometheus

Crowd Performance Indicators™ (CPIs) – Crowdsourced Monitoring Insights in TrueDEM®

Typical crowdsourced metrics are sloppy. They show you large amounts of data from user populations that are truly dissimilar from your users. For example, large banking environments are very different than mid-sized businesses. Banks comply with

Announcing Real-Time Dashboards and Microsoft Teams Voice Monitoring

AI…even better with the power of prediction

AI with the power of machine learning is secret of our multi-level AI ops engine. Our machine learning application applies what was learned in the past to predict future events.

Dynamics 365 User Experience Monitoring

We are proud to share that TrueDEM brought a new workload online. TrueDEM has added the ability to provide end user digital experience monitoring for Microsoft Dynamics 365. For companies using Microsoft Office 365 and Microsoft 365 Digital

Sounding the alarm…or not

In some high-rise office buildings, not everyone is notified if a fire is detected. The fire alarm voice message doesn’t sound on all floors. It’s only if the scale of the problem increases that additional floors are notified. Only those directly