Remote users need remote monitoring

You’ve got many employees working at home right now. Hopefully, the future will be brighter and many of these remote users will return to the office. Some enterprises have already declared that over half of their workforce will probably remain at

Read More

The “reality” of synthetic monitoring

One popular category of Digital Experience Monitoring is labelled “synthetic monitoring”.  The term was first used when describing website development and testing. The usage has since expanded..  Here’s are some interpretations:

Read More

New Teams features need a new way of monitoring

The new Microsoft Teams meeting “pop-out” feature in is a welcome add-on. Opening a second window for the Teams meeting makes it easier to use multiple Teams options at once. It’s especially handy when using multiple monitors. Now you can

Read More

True monitoring is end-to-end

Monitoring your Microsoft 365 users experience is essential in today’s environment. You must know when your work-from-home remote users are suddenly NOT working from home. For example, TrueDEM® notified customers of a February Microsoft Teams

Read More

Picture this: June 3, 10:06 UTC, Brazil

The event June 3, 10:06 UTC. Our software showed a complete outage for users located in Brazil. Microsoft Teams – down. SharePoint – Down , Outlook Web Mail – Down. We also saw that at 13:02 the issue was resolved. In fact, multiple Microsoft 365

Read More

Getting the jump on “jitter” (and other issues)

Jitter is just one of the many issues that can cause your at-home users to have a poor Office 365 experience. When everyone was working in the office, it was much easier for IT to see any problems on the networks. Congestion was more easily

Read More

The only Office 365 monitoring solution for work-from-home

Perfrax’s TrueDEM™ is the only Office 365 monitoring product that is suited for everyone now working from home. Because your IT team is probably working from home as well. And TrueDEM™ can be deployed to users’ homes, from your home, in about 15

Read More

It’s the fall of the robots (or probes, or whatever…)

Office 365 user monitoring is all about the experience of the user. That is, the human who is using Office 365 from their devices, most likely from home these days. Successful remote monitoring of Office 365 is about their experience using Office

Read More