The Right IT and End User Monitoring Methodology Keeps You Safer

If you keep up with the news, you have undoubtedly read about the massive hack that happened against the US Government and multiple large enterprises.  The Orion Platform by SolarWinds was compromised earlier this year, allowing hackers to insert

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Managing Work From Home (WFH) Users on Microsoft 365

TrueDEM by Perfrax is the ONLY product designed to support work from home users of Microsoft Teams and Office 365 / Microsoft 365. Watch our 2 minute video to learn more about our capabilities and how we can help you.

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Grafana Microsoft 365 Monitoring and User Experience Dashboards

Grafana Office 365 Dashboards Grafana users now have an option for natively Monitoring Microsoft Office 365 and displaying dashboards thanks to TrueDEM®.  We have our interface, but we also have a solid following of customers that wanted to

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Crowd Performance Indicators™ (CPIs) – Crowdsourced Monitoring Insights in TrueDEM®

Typical crowdsourced metrics are sloppy. They show you large amounts of data from user populations that are truly dissimilar from your users. For example, large banking environments are very different than mid-sized businesses. Banks comply with

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Dynamics 365 User Experience Monitoring

We are proud to share that TrueDEM brought a new workload online. TrueDEM has added the ability to provide end user digital experience monitoring for Microsoft Dynamics 365. For companies using Microsoft Office 365 and Microsoft 365 Digital

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Sounding the alarm…or not

In some high-rise office buildings, not everyone is notified if a fire is detected. The fire alarm voice message doesn’t sound on all floors. It’s only if the scale of the problem increases that additional floors are notified. Only those directly

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