Many of your users are now working remotely. As a Microsoft 365 admin, you probably are too. If Teams is down, you’ll know sooner or later. (Sooner, if you use TrueDEM® for Microsoft 365 remote monitoring!) But when do you find out that the Microsoft admin tools/portals that you use are themselves down? A quick glance at Microsoft’s status center reveals that admin centers are repeatedly impacted.

Exchange Online may be running just fine, yet you are temporarily unable to access the Exchange Admin center. How will you know? There’s no direct correlation between the Admin Centers and the product themselves. The OneDrive admin center may be running perfectly, for example, but users can’t get to OneDrive, or vice versa. Or both.

Here’s a list of links to the current Microsoft 365 admin portals.

Azure Active Directory -

Azure Active Directory (Azure AD) is Microsoft’s cloud-based identity and access management service, allowing employees to sign in and access a mix of resources. This includes external resources, such as Microsoft 365,  as well as internal resources, such as apps on your corporate intranet, or internally created cloud apps .

Endpoint Manager (includes Intune) -

One console allowing IT to ensure employees' ‎Microsoft 365‎ devices and apps are secured, managed, and current. It encompasses Configuration Manager, Intune, Windows Autopilot, and Desktop Analytics.

Exchange (classic) -

Exchange (new) -

This is the web-based management console.  There are a few differences between the "classic" and "new" admin consoles.  You can read about them here.

Cloud App Security -

Cloud App Security is a Cloud App Security Broker (CASB). It is a gatekeeper between enterprise users and their resources.

Microsoft Defender for Identity (formerly Azure ATP)  -

Microsoft Defender monitors user's behavior and activities. It protects user identities by reducing the attack surface. Defender looks for anomalies, which makes it easier identify and investigate suspicious activities.

Microsoft 365 Compliance Center

The compliance portal helps you monitor compliance by giving you a risk-based compliance score. You'll get alerts and a list of possible available solutions.  

Microsoft 365 Security Center -

The Security Center offers an at-a-glance overview of the security health of an organization. The center offers alerts and tracks security incidents.  A "Secure Score" offers a summary of all enabled security features and offers suggestions for improvement.

Power Apps / Power Platform -

The Power Platform portal can be used to manage the automation of repetitive and time-consuming tasks.  This portal can also manage activities, policies and license for user-generated Power Apps. Power Apps can connect to data and work across both web and mobile devices.

Power BI -

The Power BI console allows for managing a Power BI tenant, including settings and user metrics.

Search and Intelligence -

Microsoft Search  can help users find the  answers, people, and content they need.  Users get results that are relevant based on  the type of app they search from. For example, if they search while using SharePoint, they'll find sites and files, and not emails.

Security and Compliance Center -

This console has been split into the new Microsoft 365 Security Center and the Microsoft 365 Compliance Center, but still has some functionality that has not yet been ported to the new consoles.

SharePoint -

This portal controls the SharePoint site collections, library permissions, and file storage and sharing.

Stream -

Stream is a service for users to securely upload, view, and share videos. The Stream admin console allows admins to assign other admins. Stream admins can restrict uploading to specific groups or users.

Teams -

The console allows configuration of the messaging, conferencing, and external communication options for Teams users.

Yammer -

This console lets you control and configure the messaging and external communication choices for your enterprise user.

TrueDEM monitors all aspects of Microsoft 365, including the admin portals. You need the complete picture to effectively manage the users’ Microsoft 365 experience. The journey from a home user’s device to Microsoft and back is filled with potential points of failure. That’s why TrueDEM looks at the entire path, including the actual device hardware, local Wi-Fi connectivity, ISP connectivity, and more. In many instances we even go past the Microsoft 365 "edge" to the actual source of the problem. For example, in a recent Exchange Online outage, we were able to confine the issue to the specific “pods” that were having problems. Only TrueDEM offers the big picture.