Microsoft Teams offers a complex communications package for enterprises. But it can be hard to tell when an individual component (such as Chat) is not at peak performance. TrueDEM™ monitors your Microsoft Teams workload. From login issues to meeting connectivity, the TrueDEM™ AI warns you when the user experience is degraded, before the users even notice an issue. And don’t get caught off guard by a poor meeting recording. TrueDEM™ also monitors the meeting recording process as part of our Microsoft Stream monitoring capabilities. Our AI is so accurate, we predicted a recent Microsoft Teams outage hours before the official Microsoft announcement. Perfrax customers were able to inform their users at the outset, reducing the number of support calls.